Property Management & Operations

SuperHost Depot (SHD) provides 24/7 security monitoring to protect your short-term rental from unauthorized activity, property damage, and rule violations. SHD’s Camera Review Team and Guest Compliance Team work together to prevent security risks and enforce house rules. This guide explains how SHD monitors guest stays, enforces security measures, and takes action when needed.

Keeping your rental in top shape is essential for a great guest experience. With SuperHost Depot (SHD), you can report maintenance issues easily through SHD HostDesk™, ensuring quick resolution. This guide explains how SHD handles maintenance requests and how you can submit an issue for prompt action.

Keeping your short-term rental clean and guest-ready is a top priority. With SuperHost Depot (SHD), cleaning schedules are fully automated and managed for you. This guide explains how SHD handles cleaning coordination, what you can expect, and how to request adjustments.