SHD Logo
Background pattern

Experience Unmatched
Concierge Service

AI chatbots can't replace real hospitality. SuperHost Depot's Premium Concierge Service provides dedicated, live guest support for seamless stays, faster issue resolution, and authentic guest experiences.

Premium Concierge Advantage

Professional Guest Support—
Anytime, Anywhere.

AI-only solutions push problems back to you. SHD's 24/7 concierge team handles all the escalations, guest concerns, and property issues.

Live 24/7 Guest Support
SHD Concierge Service
Yes
Host AI
No
Branded Phone Line
SHD Concierge Service
Hostdesk emoji
Host AI
Hostdesk emoji
Multi-Line Support
SHD Concierge Service
Hostdesk emoji
Host AI
Hostdesk emoji
Custom Guest Communication
SHD Concierge Service
Hostdesk emoji
Host AI
Proactive Problem Prevention
SHD Concierge Service
Hostdesk emoji
Host AI

Exceptional Performance You Can Trust

0%
First Contact Resolution
0%
Customer Satisfaction Score
0%
Net Promoter Score

95% of guest issues are resolved on first contact, and hosts rate SHD's fast, top-tier support as the best in the industry.

Subscribe
Safety and Security

Smarter Security for Safer Hosting

Protect your rental with SHD’s automated security tools. We monitor guest compliance, prevent unauthorized stays, and manage access remotely—all through your HostDesk.

Guest Escalations

Fast, Expert Handling

for Any Guest Concern

From late check-ins to urgent disputes, SHD manages guest escalations with precision. Set your preferences for how issues are handled, or rely on our proven methods for quick, stress-free resolutions.

Claims and Resolutions

Win More Claims, Protect Your Earnings.

SHD’s HostDesk maximizes your claim success rate with expert handling and streamlined documentation. Our in-house specialists manage every step—from filing to follow-ups.

Hostdesk emoji

Expert Support

Trained specialists ready to assist you with every claim.

Hostdesk emoji

Operational Efficiency

Boost your operations with our efficient claims management process.

SuperHost Depot property image

Your Entire Hosting Operations.
One Powerful Ecosystem.

SuperHost Depot brings together every tool and service you need to manage your rentals in one platform. Each tool is powerful on its own, but the magic happens when they all work together, whether it's managing operations, optimizing pricing, or welcoming guest needs, our ecosystem takes care of it all.

Onboarding process background

Onboarding Process

Get Started in Minutes

Start hosting effortlessly with SuperHost Depot. Our process is fast, easy, and designed to get you up and running in just 15 minutes.

Subscribe

Subscribe

Step 1

  • check iconNo contracts, no hidden fees.
  • check iconAccess the full ecosystem now.
Personalize

Personalize

Step 2

  • check iconSet operations preferences on the HostDesk.
  • check iconIntegrate with Airbnb and VRBO.
Go Live

Go Live

Step 3

  • check iconLet SHD handle the rest.
  • check iconEarn more while doing less.

Automatesparkle

SuperHosting Today!

Host Smarter, Not Harder!sparkle
Automate SuperHosting
Happy guests, no worries!sparkle