Frequently Asked Questions

This FAQ section is designed to help short-term rental hosts quickly find answers to common questions. Each response provides a clear and specific answer before leading to a Resource Page article for further insights and a Knowledge Base article for step-by-step solutions.

1.Getting Started with Hosting

What do I need to know before becoming a short-term rental host?

How do I choose the right co-hosting or property management plan?

How do I set up my property with a management service?

2.Maximizing Revenue & Pricing Strategies

How can I price my rental to get more bookings?

How do I receive payouts from my bookings?

What are the best strategies to increase occupancy?

3.Guest Support & Communication

How should I communicate with guests before, during, and after their stay?

What should I do if a guest complains about something?

How does a 24/7 concierge service benefit my rental?

4.Property Management & Maintenance

How do I ensure my property stays clean and well-maintained?

What happens if a guest damages my property?

What security measures should I have in place for my rental?

5.Technology & Tools

What should I do if a guest cancels their booking?

How should I handle difficult guests or disputes?

What are my options for handling late check-outs and special requests?

6.Legal & Compliance

What legal requirements should I be aware of for short-term rentals?

What rules do Airbnb and VRBO have for hosts?

How should I handle service animal requests?