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Want to Save Time Without Sounding Like a Robot? We’ve Got You.
Answering guest messages around the clock? Exhausting. Repeating the same check-in instructions for the 47th time? But we get it—you're a hands-on host who cares. The good news? You can still provide a warm, personalized guest experience without burning out or living on your phone.
With a little help from automated messages and trusty templates, you’ll save hours and still sound like the thoughtful host you are.
Why Bother with Automated Messaging?
Here’s the truth: it’s not about being lazy—it’s about working smarter (because laundry and lawn care already take up enough time).
✓ Save your sanity – Say goodbye to copy-pasting the same info 10 times a week.
✓ Stay on top of things – Guests get timely updates, even if you’re out grocery shopping or catching up on your favorite show.
✓ Fewer mistakes – Set it once, and it sends itself like clockwork.
✓ Happier guests, better reviews – Because nobody likes waiting 3 hours for the WiFi password.
💡 Bonus Tip: Airbnb bumps your listing if you respond fast. Automation helps keep you at the top of the search pile—without lifting a finger.
Here’s your messaging game plan:
1. Booking Confirmation Message
"Hey [Guest Name], thanks so much for booking with us! We’re excited to host you. If you have any questions before your stay, just holler."
2. Pre-Arrival Message (1–2 days before check-in)
"Hi [Guest Name], your stay is almost here! Here are the check-in instructions: [Insert Instructions]. Let us know if anything's unclear—we want your arrival to be easy-breezy."
3. Check-In Day Reminder
"It’s check-in day! Just a reminder that you can arrive anytime after [Check-In Time]. Let us know if you hit any snags—we’ve got your back."
4. Mid-Stay Check-In (For longer stays)
"Just checking in—how’s everything going so far? If you need anything (extra towels, local food recs, you name it), we’re a message away."
5. Check-Out Message
"Can’t believe it’s already check-out time! Hope you had a great stay. Checkout is by [Check-Out Time]. Safe travels—and come visit again!"
6. Review Request Message
"We loved hosting you! If you had a good time, we’d be super grateful if you left us a quick review. It helps us and helps future guests too."
Want your guests to feel the human touch—even from automated messages? Here’s how to keep it warm and simple:
SHD helps you automate your guest messages without sounding stiff or losing that personal vibe.
With SHD’s messaging tools, you can:
💡 And yes, we’ll even help fine-tune your messages so they match your style.
Whether you’re juggling a busy household or managing multiple listings, SHD can help take messaging off your plate. You stay the star host—we’ll be your backstage crew.
👉 Learn More About SHD Messaging Support
