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Experience Unmatched
Concierge Service

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AI chatbots can't replace real hospitality. SuperHost Depot's Premium Concierge Service provides dedicated, live guest support for seamless stays, faster issue resolution, and authentic guest experiences.

Premium Concierge Advantage

Professional Guest Support—
Anytime, Anywhere.

AI-only solutions push problems back to you. SHD's 24/7 concierge team handles all the escalations, guest concerns, and property issues.

SHD Concierge Service
Host AI
Live 24/7 Guest Support
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Branded Phone Line
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Multi-Line Support
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Custom Guest Communication
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Proactive Problem Prevention
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Exceptional Performance You Can Trust

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First Contact Resolution
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Net Promoter Score

95% of guest issues are resolved on first contact, and hosts rate SHD's fast, top-tier support as the best in the industry.

Safety and Security

Smarter Security for Safer Hosting

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Protect your rental with SHD’s automated security tools. We monitor guest compliance, prevent unauthorized stays, and manage access remotely—all through your HostDesk.

Guest Escalations

Fast, Expert Handling

for Any Guest Concern

Guest Escallations

From late check-ins to urgent disputes, SHD manages guest escalations with precision. Set your preferences for how issues are handled, or rely on our proven methods for quick, stress-free resolutions.

Claims and Resolutions

Win More Claims, Protect Your Earnings.

SHD’s HostDesk maximizes your claim success rate with expert handling and streamlined documentation. Our in-house specialists manage every step—from filing to follow-ups.

Wilson Roberts$25.45 2 days earnings
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Expert Support

Trained specialists ready to assist you with every claim.

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Operational Efficiency

Boost your operations with our efficient claims management process.

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Your Entire Hosting Operations.
One Powerful Ecosystem.

SuperHost Depot brings together every tool and service you need to manage your rentals in one platform. Each part is powerful on its own, but the magic happens when they all work together. Whether it’s managing operations, optimizing pricing, or resolving guest issues, our ecosystem takes care of it all.

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Onboarding Process

Get Started in Minutes

Start hosting effortlessly with SuperHost Depot. Our process is fast, easy, and designed to get you up and running in just 15 minutes.

Subscribe

Subscribe

Step 1

  • check iconNo contracts, no hidden fees.
  • check iconAccess the full ecosystem now.
Personalize

Personalize

Step 2

  • check iconSet operations preferences on HostDesk.
  • check iconIntegrate with Airbnb
Go Live

Go Live

Step 3

  • check iconLet SHD handle the rest.
  • check iconEarn more while doing less.
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